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Service Expectations  (part 2)                                        Jim Bernardi
Once the customer arrives, keep in mind that it is frustrating for her to go to a
service advisor to have her vehicle serviced. ...  
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A Dozen Radical Rules in Leadership                        Dave Anderson
Sometimes what should be obvious is not always apparent. At the same time,
thoughts considered as unconventional hold the keys to greater...
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In Just 21 Days You Can Turn on Success                     Joe Verde
I want to share a technique I’ve learned that can change and improve anything in
your life you want to change!...
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A Compliant Service Department                                  Jim Radogna
Let’s face it – service customers can be really hard to please sometimes....    view
article
9 Ways to Crush Your Competition
Are you ready to dominate your marketing in 2012? The Automotive Super
Conference is the most complete automotive conference of
....      view
From the Publisher   Complete Staffing                            Jim Bernardi
We are going to be offering Dealers across the Globe complete staffing needs for
"Every Department of the Dealership".
..  view article
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9 Ways to Crush Your Competition!
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