Jim Radogna is an expert in Dealer Compliance. His articles offer simple,
plain processes to keep Dealers out of the courtroom.
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Is Zero Tolerance Enough?
A recently filed lawsuit against an auto dealership accused a sales manager of
sexual harassment and sexual battery against a salesperson. continued
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It's Not Rocket Science
There are a number of good reasons for operating an ethical and legally
compliant dealership, not the least of which is staying out of a courtroom.
continued
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Payment Packing
Many long-standing dealership practices are not necessarily legal or ethical but
often times staff members have no idea they are breaking the law. continued
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Ruining Your Reputation
One car deal, one customer, one dealership, over 100 thousand views? No way,
this has to be a mistake. continued
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Social Media Ethics
Proper social media ethics are now a matter of law, not just personal preference.
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Who's Watching your Back?
You should never assume that the company that creates and maintains your
website follows all the laws and regulations governing advertising compliance.
continued
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Who's Writing your online Ads?
This pre-owned car was advertised as a “CarFax One Owner”. Upon further
investigation, I discovered that the “one owner” was a rental car company.
continued
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You can Train me Later
Employee training can cost a lot of money. Not training your employees can cost
even more. continued
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Your Good Name
There are a number of good reasons for operating an ethical and legally
compliant dealership, not the least of which is staying out of a courtroom.
continued
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Your Online Reputation
Much has been written about Automotive Online Reputation Management and,
fortunately, there are a number of companies and consultants now available to
assist dealers in getting a handle on this crucial subject. continued
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